Need Help?
Call us Toll-Free: +44 745 127 6608
You can reach our Client Services and Solutions specialists by calling +44 745 127 6608. Associates are available 6 am (MT) - 7 pm (MT), Monday through Friday, and 7 am (MT) - 3 pm (MT), Saturday.Â
- Have you lost your debit card or suspect fraudulent activity on your card?Â
During business hours, please call our Client Services and Solutions team at +44 745 127 6608, or send us a secure message through Online Banking. After hours, call +44 745 127 6608 and select “Option 7” to speak with Client Support.Â
Please note, our after-hours team cannot order debit cards. You will need to call our Client Services and Solutions team during business hours at +44 745 127 6608 to order your new debit card.Â
Visit your local banking center
Our banking centers are happy to help, get started by visiting us at 5 Brayford Square Stepney Green, london E1 OSG, UK
Write to Us
If you believe there is an error or are requesting information on your loan, write us at Hillcrest Bank, a division of NBH Bank, Attention: Loan Operations, PO Box 26528, 15 Knightsbridge, London, SW1X 7LY. UK. In your letter, give us the following information: your name and account number and a description of the error or a description of the information you are requesting.
Ask Us a Question
- To ensure your account information is protected, sign in to Online Banking to send a secure message. If you do not have access to Online Banking, enroll today.
- For general information, please review our Frequently Asked Questions.
- If you still need assistance, call us at +44 745 127 6608 or email us at customer_service@ukhcb.com to reach a Client Services and Solutions specialist.Â